LEGAL REFERENCE

Your Privacy Comes First at angkaraja

We handle your account data, payment records and personal information with the security your DANA, OVO, GoPay and QRIS transactions deserve. This privacy policy shows exactly what we...

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angkaraja Your Privacy Comes First at angkaraja

What We Collect and Why

angkaraja collects your account name, email, phone number, payment method details and transaction history to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, and comply with local regulations where we operate. We also track your gameplay and lobby navigation to improve the experience and detect fraud. Your data is encrypted and stored securely. We do not sell your information

to third parties. In supported regions, you can request access to your personal data or ask for deletion under applicable privacy law. Contact our support team for any data-related inquiries.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Our Team

Team online

Email Support

Send privacy requests, data access questions or deletion inquiries to our data protection team. We respond within 7 business days.

Live Chat

Chat with our support agents directly inside your account dashboard. Available during business hours to clarify any privacy concern.

Privacy Form

Submit formal data requests through our dedicated privacy request form on this site. Includes tracking for your submission and response timeline.

WHY THIS PLATFORM

How We Protect Your Privacy

SSL Encryption

All data in transit between your device and our servers is protected with 256-bit encryption. Your payment details never leave your secure tunnel.

Compliance Review

Our privacy practices align with Indonesia data protection standards and international payment security frameworks for DANA, OVO, GoPay and QRIS.

Regular Audits

We conduct security audits quarterly to identify vulnerabilities and ensure your personal information remains protected from unauthorized access.

Staff Training

Our entire team undergoes mandatory privacy and data handling training annually to maintain the highest standards when handling your account details.

Access Controls

Only authorized personnel can view your personal data and only when necessary to process your requests or investigate account activity.

Incident Response

If a breach occurs, we notify affected players within 48 hours and provide guidance on protecting your accounts and payment methods.

Consistency Across Our Legal Pages

Terms & Conditions
Sets rules for account use, deposits, withdrawals and game play. Privacy policy complements this by detailing data handling only.
Cookie Policy
Explains how we use cookies, tracking pixels and local storage for login persistence and analytics. Privacy policy covers personal identifiers.
Payment Policy
Describes DANA, OVO, GoPay and QRIS transaction flows and fee schedules. Privacy policy protects the payment data behind those processes.
Responsible Conduct Policy
Outlines account controls and self-management tools. Privacy policy ensures any behavioral data we track is anonymized and secure.
AML / KYC Statement
Details identity verification steps required for account activation. Privacy policy explains how we store and use that verification data.
Dispute Resolution
Handles complaint procedures and claim investigations. Privacy policy ensures dispute records are kept confidential throughout the process.
Data Retention Schedule
Specifies how long we keep account records, transaction logs and payment details. This policy explains why we retain and how you can request deletion.

Privacy Standards That Define Our Brand

Zero Third-Party Sales

We do not sell, lease or share your personal data with marketing firms, data brokers or any external party for profit or commercial gain.

Transparent Processing

Every time your data moves—from lobby login to DANA deposit confirmation—we log it. You can request a full audit trail of your privacy.

Wallet & Payment Isolation

Your DANA, OVO, GoPay and QRIS credentials are never stored on our servers. We hold only transaction tokens, keeping payment data separate.

Deletion on Request

After account closure, we securely delete personal information within 30 days unless legal or regulatory requirements mandate extended retention.

Audit Trail Logging

Every access to your account data by staff is timestamped and logged. We can show you who viewed your profile and when, on demand.

Encrypted Backups

Backup copies of your data are held in secure, geographically redundant facilities with encryption and access restrictions matching production systems.

Privacy Policy Questions & Answers

We collect your name, email, phone number, date of birth, address, payment method (DANA, OVO, GoPay, QRIS account details), transaction history and gameplay patterns. This data helps us verify your identity, process deposits and withdrawals, prevent fraud and comply with local regulations in supported regions.

We retain essential records (transactions, identity verification) for five years to meet legal and regulatory requirements. Personal identifiers like your name and contact details are deleted within 30 days of account closure. You can request accelerated deletion where local law permits.

Yes. Submit a data access request through our privacy form or email [email protected]. We'll compile your account information, transaction logs and activity records into a portable file within 7 business days at no charge.

Yes. We do not store your payment credentials on our servers. We only retain secure transaction tokens issued by your payment provider. All data transfers use 256-bit SSL encryption. Payment networks handle credential storage and validation independently.

We notify all affected players within 48 hours via email and SMS. We provide guidance on protecting your account and payment methods. We also file incident reports with relevant regulatory authorities and conduct a full security audit to prevent recurrence.

We use cookies to keep you logged in, remember your preferences and analyze site traffic. Tracking pixels help us understand which game lobbies are most visited. You can disable non-essential cookies in your browser settings without losing core account functionality.

Not while your account is active, as we need your data to process transactions, verify deposits via DANA/OVO/GoPay/QRIS and prevent fraud. Once you close your account, you can request deletion of personal identifiers within 30 days, subject to local legal requirements.